Prior to joining Redapt, Mark was VP of Cloud Infrastructure Services and the first operations employee at Zynga. Mark led innovative architecture at Zynga; delivering and operating the zCloud, at the time among the largest private clouds in the world. Previously, Williams held dual roles at Support.com, Inc. as Director of IT and VP, Customer Support, where he maximized performance and productivity of the software support start up. He also held positions at Net Daemons Association as Director, Consulting Operations; Titan Client / Server Technologies at IT Systems Administrator; and Salk Institute for Biological Studies as Scientific Programmer and Analyst.
Mark holds a Bachelor of Science in Cognitive Science from the University of California, San Diego. He resides in the San Francisco Bay area and enjoys spending time with his family and leading a troop of Boy Scouts.